Effective Date: July 21, 2026
Last Updated: July 21, 2026
This Privacy Policy explains how Laser Guided Marketing (“Laser Guided Marketing,” “LGM,” “we,” “our,” or “us”) collects, uses, stores, discloses, and protects personal information when you visit our websites, submit a form, communicate with us, use one of our services, interact with an AI-powered system, receive a call, text message, or email from us, or otherwise engage with Laser Guided Marketing.
Our services may use artificial intelligence, automated workflows, customer relationship management software, website chat systems, advertising pixels, cookies, call tracking, email, SMS/MMS messaging, AI-generated voices, call recording, transcription, appointment scheduling, lead follow-up, database reactivation, and related technologies.
This Privacy Policy applies to personal information collected through:
This Privacy Policy does not govern the independent privacy practices of third-party websites, platforms, applications, or services that we do not own or control.
When you visit our website, request information, book an appointment, purchase a service, communicate with us, or otherwise interact directly with Laser Guided Marketing, we generally determine why and how your personal information is processed.
Laser Guided Marketing may also provide CRM, AI receptionist, AI voice, chatbot, lead follow-up, speed-to-lead, database reactivation, marketing automation, appointment scheduling, and communication services on behalf of client businesses.
In those situations, the client business generally determines why personal information is collected and how it will be used. Laser Guided Marketing acts as a service provider, contractor, or processor for the client, subject to the applicable service agreement and client instructions.
Privacy requests concerning information we process solely for a client may need to be directed to that client. We may forward the request to the appropriate client or assist the client in responding.
The information we collect depends on how you interact with us and may include the following categories.
Payment card information is generally processed by third-party payment processors. We typically receive limited transaction and payment confirmation information rather than complete payment card details.
We do not intentionally request sensitive personal information unless it is reasonably necessary for a disclosed purpose, required by law, or covered by a separate written agreement.
Unless specifically requested and authorized, please do not submit Social Security numbers, government identification numbers, financial account credentials, medical records, protected health information, biometric identifiers, or other highly sensitive information through general website forms, chatbots, text messages, or AI systems.
We may collect personal information from:
We may use personal information to:
All personal information and phone numbers collected for SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes.
Laser Guided Marketing may use artificial intelligence, machine learning, natural language processing, speech recognition, voice synthesis, automated decision support, and workflow automation.
These technologies may be used to:
Information submitted to an AI-powered feature may be processed by Laser Guided Marketing, HighLevel, telecommunications providers, AI technology providers, and other subprocessors necessary to provide the service.
AI systems may produce incomplete, inaccurate, outdated, or unexpected responses. AI-generated information should not be treated as legal, medical, financial, emergency, or other professional advice.
Unless separately disclosed and legally permitted, we do not intend to use AI to make decisions that produce legal or similarly significant effects concerning employment, housing, credit, insurance, healthcare, education, or eligibility for essential services.
Where appropriate, you may ask to communicate with a human representative rather than continuing with an AI system.
When you call Laser Guided Marketing or a client business using our services, the call may be answered by an AI receptionist or AI voice agent. The AI system may answer questions, collect information, determine the purpose of the call, route the call, request an appointment, or initiate an authorized workflow.
Laser Guided Marketing or a client using our services may place an outbound call using an AI-generated, artificial, synthetic, or prerecorded voice where the call is permitted by law and the required consent, authorization, or exemption applies.
Outbound calls may concern an inquiry, appointment, requested callback, service request, customer relationship, reminder, follow-up, lead response, database reactivation campaign, or marketing communication.
Where required, the system will identify the business responsible for the call and disclose that the caller or answering system is automated or AI-powered.
We do not authorize AI calling systems to impersonate a specific real person, misrepresent the identity of the calling business, or intentionally mislead a recipient regarding the automated nature of a communication.
We seek to place AI-generated, artificial-voice, prerecorded, automated, or marketing-related calls only when the call is permitted by applicable law and any required consent has been obtained.
Consent to receive marketing calls is not a condition of purchasing goods or services unless expressly permitted by law. Consent may be withdrawn at any time by telling the caller to stop, using an available opt-out method, or contacting us using the information at the end of this Privacy Policy.
Withdrawal of consent will not affect processing that occurred before the withdrawal. We may retain limited suppression information to ensure that a do-not-call or opt-out request continues to be honored.
During an AI-powered call, you may request a human representative. A human representative may not always be immediately available. The AI system may collect your contact information and request that an authorized person return your call.
AI calling systems and automated communication services should not be used for emergency communications. In an emergency, call 911 or contact the appropriate emergency service directly.
Telephone calls may be monitored, recorded, transcribed, summarized, or analyzed for customer service, quality assurance, training, documentation, appointment scheduling, lead management, security, dispute resolution, and service improvement.
A recording or transcription may include your voice, telephone number, questions, requests, appointment information, service interests, and other information you provide during the call.
Where required by applicable law, we or the applicable client will provide a recording or monitoring disclosure and obtain the legally required consent before recording or transcribing the call.
In jurisdictions where continuing a call after receiving a clear disclosure constitutes consent, continuing the conversation may indicate consent to the disclosed recording or transcription. Where affirmative consent is required, we will seek that consent as required by law.
You may tell the caller or system that you do not want the call recorded. Depending on the purpose of the call and available system capabilities, the recording may be stopped, the call may be transferred, an alternative communication method may be offered, or the call may need to end.
We do not use voice recordings to create biometric voiceprints or identify individuals through biometric voice recognition unless that use is separately disclosed and any required consent has been obtained.
When you provide contact information, submit a form, request a callback, schedule an appointment, begin a chat, make an inquiry, or otherwise consent to communications, we or an authorized client may contact you by telephone, email, SMS, MMS, voicemail, or other communication method.
Communications may be sent manually or using automated technology, including automated workflows, dialing technology, prerecorded messages, or AI-generated voices, where legally permitted.
Opting out of marketing messages does not prevent us from sending non-marketing communications that are necessary to complete a transaction, respond to a request, provide a requested service, communicate about an account, confirm an appointment, or satisfy a legal obligation.
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be shared with subcontractors and service providers that support messaging, customer service, telecommunications, CRM operations, fraud prevention, technical support, or other services necessary to deliver requested communications.
All other categories described in this Privacy Policy exclude text messaging originator opt-in data and consent. Text messaging opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
You may unsubscribe from marketing emails by using the unsubscribe link included in the email. We may continue to send account, service, transaction, security, or legally required communications.
You may ask us not to place further marketing calls to your number. We may retain your telephone number on a suppression or do-not-call list to honor the request.
We and our service providers may use cookies, pixels, web beacons, scripts, tags, local storage, session replay technologies, call-tracking tools, and similar technologies.
These technologies may be used to:
Pixels and tracking technologies may transmit online identifiers, IP addresses, device information, page activity, advertising interactions, and conversion events to analytics or advertising providers.
You can manage cookies through available cookie controls, browser settings, device settings, advertising platform settings, or recognized opt-out preference signals. Blocking cookies may affect certain website functions.
We may disclose personal information to the following categories of recipients.
We may use HighLevel and related platform services to provide CRM, forms, calendars, websites, funnels, email, SMS, telephone, AI, automation, and communication services. HighLevel and its subprocessors may process information as necessary to provide these services.
Information may be processed by AI model providers, voice technology providers, transcription providers, workflow systems, and related technology vendors that support our services.
Telephone numbers, call data, recordings, message content, and routing information may be processed by telecommunications carriers, messaging providers, number providers, call-recording vendors, and related service providers.
We may disclose device information, cookie identifiers, page activity, advertising interactions, lead events, and conversion information to analytics, advertising, and attribution providers.
We may disclose information to payment processors, accounting providers, consultants, professional advisors, security vendors, hosting providers, and business operations providers.
When we collect information through a campaign, AI system, form, chatbot, call, calendar, or workflow operated for a client, that information may be disclosed to the applicable client.
We may disclose information when we reasonably believe disclosure is necessary to comply with law, respond to legal process, protect rights or safety, investigate fraud, enforce an agreement, or address security concerns.
Information may be disclosed in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, subject to applicable legal requirements.
Laser Guided Marketing does not sell personal information in exchange for money.
However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. Under those definitions, allowing advertising or analytics providers to collect online identifiers and browsing activity through cookies or pixels may be considered a sale, sharing, or processing for targeted advertising.
Depending on your location and applicable law, you may have the right to opt out of these activities.
To submit a sale, sharing, or targeted-advertising opt-out request, contact us at: [email protected] with the subject line “Privacy Opt-Out Request,” or call (702) 997-1520.
Where legally required and technically supported, we process recognized browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising for the browser or device transmitting the signal.
We do not knowingly sell or share the personal information of individuals under 16 years of age.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to client instructions, contractual obligations, legal requirements, dispute resolution needs, security considerations, and applicable limitation periods.
| Information Category | General Retention Criteria |
|---|---|
| Contact, lead, and CRM information | For the duration of the business relationship, client engagement, lead-management purpose, or until deletion is requested or required. |
| Call recordings and transcripts | According to service settings, client instructions, operational needs, consent requirements, dispute needs, and applicable law. |
| Email, SMS, and chat records | For as long as needed to provide services, document communications, manage accounts, resolve disputes, or comply with law. |
| Consent and opt-out records | For as long as reasonably necessary to document consent or ensure continued compliance with an opt-out or do-not-contact request. |
| Transaction and billing records | For applicable accounting, tax, contractual, fraud-prevention, and legal recordkeeping periods. |
| Cookie, pixel, and analytics information | Based on the lifespan of the applicable cookie, platform settings, analytics configuration, consent choices, and legal requirements. |
| Security and technical logs | For as long as reasonably necessary to maintain security, investigate incidents, prevent misuse, and protect our systems. |
Backup copies may remain for a limited period after information is deleted from active systems. We may retain deidentified or aggregated information that cannot reasonably be linked to an individual.
We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Safeguards may include:
No internet transmission, telephone system, storage platform, or security measure is completely secure. We cannot guarantee absolute security.
Depending on where you live and subject to applicable exceptions, you may have the right to:
You may submit a request using either of the following methods:
Please include:
We may need to verify your identity before completing a request. Verification may require matching information you provide with information already maintained in our systems.
We will use information submitted for verification only to verify and process the request, prevent fraud, maintain records of the request, and comply with law.
Where permitted, an authorized agent may submit a request for you. We may require proof of authorization and may ask you to verify your identity directly.
When we process information solely on behalf of a client business, we may direct your request to that client or notify the client so it can respond.
This section supplements the other portions of this Privacy Policy and applies when the California Consumer Privacy Act, as amended, applies to the processing.
Depending on your interaction with us, we may have collected the following categories of personal information during the preceding 12 months:
| California Category | Examples | Potential Disclosure |
|---|---|---|
| Identifiers | Name, email, telephone number, IP address, cookie identifiers, and account identifiers. | Service providers, clients, communications providers, analytics providers, and advertising providers. |
| Customer Records Information | Contact details, billing details, account records, and customer information. | Service providers, payment processors, professional advisors, and applicable clients. |
| Commercial Information | Services requested, purchase history, customer status, lead stage, and appointment activity. | Service providers, payment processors, CRM providers, and applicable clients. |
| Internet or Electronic Network Activity | Website activity, page views, clicks, device information, cookies, advertising interactions, and form activity. | Hosting, security, analytics, attribution, and advertising providers. |
| Geolocation Information | Approximate location inferred from an IP address or device information. | Analytics, security, advertising, and technology providers. |
| Audio, Electronic, or Similar Information | Call recordings, voicemails, transcripts, chat messages, and electronic communications. | Telecommunications, AI, transcription, CRM, communications providers, and applicable clients. |
| Professional or Employment Information | Business name, job title, industry, employer, and professional contact details. | Service providers, applicable clients, and authorized business partners. |
| Inferences | Likely interests, lead classifications, intent indicators, and suggested next actions. | AI providers, CRM providers, automation providers, and applicable clients. |
| Sensitive Personal Information | Account access information or other sensitive information voluntarily provided for an authorized purpose. | Service providers necessary to complete the authorized purpose. |
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about an individual except where legally permitted and necessary for a disclosed purpose.
We do not sell personal information for money. Advertising cookie or pixel activity may be considered “sharing” for cross-context behavioral advertising under California law. California residents may opt out as described in Section 12.
California residents may also request information about certain disclosures of personal information for third parties’ direct marketing purposes, where applicable, by contacting us.
Nevada residents may submit a verified request directing us not to make a covered sale of covered information, as those terms are defined under applicable Nevada law.
Laser Guided Marketing does not sell covered information for monetary consideration as that term is generally defined under Nevada law. Nevertheless, Nevada residents may submit an opt-out request to: [email protected].
Residents of certain U.S. states may have additional rights concerning access, correction, deletion, portability, sensitive information, targeted advertising, profiling, sale, sharing, or appeals.
We will respond to valid requests as required by the law applicable to the requester. If we deny a request and applicable law provides an appeal right, our response will explain how to appeal.
Where European, United Kingdom, or similar privacy laws apply, Laser Guided Marketing may process personal information under one or more of the following legal bases:
Legitimate interests may include providing requested services, responding to inquiries, securing systems, preventing fraud, managing business relationships, measuring service performance, and conducting appropriate business-to-business marketing.
Subject to applicable law, you may have rights to access, correct, erase, restrict, object to processing, receive data portability, withdraw consent, and lodge a complaint with the appropriate supervisory authority.
Personal information may be transferred to and processed in the United States or other countries where our service providers operate. Where required, we use contractual or other legally recognized safeguards for international transfers.
Our websites and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
We do not knowingly sell or share the personal information of individuals under 16 for targeted or cross-context behavioral advertising.
If you believe a child has provided personal information to us, contact us so we can review and delete the information where appropriate.
Some browsers provide a “Do Not Track” setting. Because there is not a universally accepted standard for responding to all Do Not Track signals, our websites may not respond to every such signal.
Where required by applicable law, we recognize qualifying opt-out preference signals, such as Global Privacy Control, as described in Section 12.
Our websites, messages, or services may contain links to third-party websites, scheduling systems, payment systems, social media platforms, or other services.
We are not responsible for the privacy, security, content, or data practices of third parties. Review the privacy policies of third-party services before providing information to them.
We may update this Privacy Policy to reflect changes in our services, technologies, business practices, vendors, or legal requirements.
The updated version will be posted with a revised “Last Updated” date. Where required by law, we will provide additional notice or obtain consent before materially changing how previously collected information is used.
Contact us with questions, privacy requests, AI calling concerns, recording requests, or communication opt-out requests.
Laser Guided Marketing
c/o 1842 Tarrant City Street
Henderson, Nevada 89052
United States
Telephone: (702) 997-1520
Email: [email protected]
Website: https://laserguidedmarketing.com
Privacy requests will be reviewed and processed in accordance with applicable law. We may retain a record of your request and our response for compliance, security, and documentation purposes.
© 2026 Laser Guided Marketing - All Rights Reserved